NOTARYCAM PRIVACY POLICY

Last Modified: June 17, 2025

We appreciate the trust that our customers place with us, which is why we are committed to protecting your personal information. This Privacy Policy explains how NotaryCam, Inc., (collectively, “NotaryCam”, “we”, “us” or “our”)  collects, uses, shares, and otherwise processes personal information in connection with our website https://www.notarycam.com/ and other websites we own and operate that link to this Privacy Notice (the “Sites”), and the related content, platforms, services, products, and other functionality offered on or through our services (collectively, the “Services”).

Our Services may include links to third-party websites, plug-ins, and applications that we do not own or operate. We are not responsible for the practices employed by any websites or services linked to or from the Services, including the information or content contained within them. Your browsing and interaction on any other website or service are subject to the applicable third-party’s privacy practices. If you are using a third-party website or service, you do so at your own risk. We encourage you to review the privacy policies of any site or service.

ABOUT NOTARYCAM’s BUSINESS MODEL

NotaryCam operates a technology platform through which notaries (either engaged by you or by NotaryCam at your request) can perform remote online notarizations. You may have ordered our Services on your own, after finding us on the internet or based on a friend’s recommendation, or you may be using the Services as requested by your employer, lender, or other company with whom you have a relationship.   Like a traditional in-person notarizations, remote online notarization (“RON”) involves the notarizing of business or personal documents (all of which we call “Client Data”) in accordance with state practices. In the course of providing our Services, you or your employer, lender, or other company may provide or upload Client Data to our Services, which may include personal information or data about you, a company’s end users, or other individuals; (please note that the contents of these documents may include personal information which is not described in this Policy). You or the third party who is requesting the Services are solely responsible for and determine the Client Data which you disclose or upload to our Services.

In these RON transactions, NotaryCam is the controller of the personal information we hold about you in connection with your use of the Services. This means that we determine and are responsible for how your personal information is used in connection with your use of the Services, or our non-Client Data.  We are required retain a copy of all Client Data which we have notarized as part our Services to comply with laws and regulations applicable to us.  Client Data that we maintain or process we consider to be confidential, and will process such information in accordance with our Terms of Service and client agreements.

HOW WE COLLECT AND USE PERSONAL INFORMATION

We use personal information we collect directly from you, automatically from your device, or from third-party providers. Below we describe the personal information we collect, where we collect it from, the purposes we use your data and the legal bases for processing. “Personal information,” sometimes referred to as personal data, means any information which directly or indirectly relates to an identified or identifiable individual or household. Please note, those laws that apply to the processing of personal information (including regulations, guidelines, government-issued rules, and court opinions interpreting laws) (hereinafter collectively referred to as “data protection laws”) may require us to describe our processing using certain terms or in a specific way. Although we have tried to use terms consistent with data protection laws, we aren’t always able to use terms that may be used in your jurisdiction. If you have any questions about this Policy, please contact us at privacy@NotaryCam.com.

Depending on the relationship you have with us, we may collect the following information about you:

Personal Information Collected from You

We receive and store any information you provide to us directly when you use our Services. We may collect the following personal information as follows:

Performing Services:
·        Maintaining or Servicing Accounts. When you create an account with us, we collect personal information for account registration and administration. The personal information we collect may include first and last name, business name, business email address, user ID and password, and any other information you provide to us when you register for an account. purposes. Processing is necessary in order to enter into a contract with you or for the performance of the contract with you. Without providing your personal information, you cannot create an account with us.
·        Providing Customer Service. When you communicate with us such as when you reach out about our products or services, a notary transaction, and resolving account issues, or when we communicate with you to provide you with administrative communications, we may collect personal information such as your name, company name, email address, or phone number email, details of your communications (including emails, chats, texts, or voice recordings, as permitted by applicable law). Processing is necessary for the performance of the contract with you or in order to fulfill our legal obligations.
·        Processing Orders and Transactions. If you sign up for one of our Services requiring payment, we collect the information provided in connection with such billing or payment. Depending on your subscription type or service, you may be able to pay via wire transfer, credit card, or check and we may collect the financial information associated with such payment (e.g., routing and account number, wire transfer information details). Processing is necessary for the performance of the contract with you.
·        Fulfill Notary Services If you engage with us to obtain notary services, we may collect personal information in order to fulfill your request. The personal information we collect may depend on the legal requirements in the jurisdiction where you seek to obtain notarization. For instance, if you request our Individual Notary Services solution, we may collect information such as jurisdictions applicable, signature, government ID or driver’s license number, VAT ID number, copies of tax documents, date of birth, address, passport number, telephone number, or any other information necessary to complete the transaction or provide you with the Services. Processing is necessary for the performance of the contract with you.
·        Facilitate Notary Services (Individual Notaries). If you are a Notary and sign up to be part of our network of Notaries, we collect your name, address, notary license number, permission number, tax ID, Social Security Number, insurance policies, and any other information needed as part of legal or tax forms, or for verification purposes). The processing of your personal information for this purpose is  based on our legitimate interest or the processing is necessary to comply with legal and regulatory obligations.
·        Administer the Services (Business or Commercial Clients). If you are a business, we may collect company or firm information, company name, state of incorporation, financial designation, company email, and any other information required for us to fulfill your requested service. Other Services will also require us to collect information relevant to that service.  Processing is necessary for the performance of the contract with you.

 

Market and Promote NotaryCam Services:
·        Marketing Emails (Business or Commercial Clients). We periodically send marketing communications to promote our Services or communicate information relevant to you. We collect personal information, including name, email address, company information, applicable interests and communication preferences to engage in marketing communications. We process this personal information based on your consent, and you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to your withdrawal.
·        Feedback Information.  We may collect feedback and ratings you provide relating to our services or products, which may include name, email address, phone number, and the contents of your feedback. We use this information to conduct market research, inform our marketing and advertising activities and improve and grow our business. We process this personal information based on your consent, and you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to your withdrawal.
·        Newsletter (Individual Notaries). including email address and applicable interests and communication preferences. We use this information to manage our communications with you and send you information about products and services we think may be of interest to you. We process this personal information based on your consent, and you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to your withdrawal.

 

Personal Information Collected Automatically

We collect information about your use of our Services automatically, which may include information that may directly or indirectly identify you. For more information about how we use technologies which collect information automatically, please refer to our Cookie Policy.

 

Debugging:
·        Identify and Resolve Issues which may Impact Our Service. We collect information about your use of our website, and the Services to assist us in identifying issues impacting you or which may impact other users. This information may include: IP address, browser information (browser type, version, and settings), device information (device type, operating system, and settings) and log information (how you used or interacted with our website or Services, timestamp, and referring URL). The processing of your personal information for this purpose is based on our legitimate interest.

 

Market and Promote NotaryCam Services:
·        Personalize your Experience. We may collect information in order to personalize your experience, such as IP address, location information, browser information, device information and log information. We may also use this information the data collected through tracking technologies to:  (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) identify you across multiple devices; or (d) provide and monitor the effectiveness of our services. The processing of your personal information for this purpose is based on our legitimate interest, otherwise we ask for your consent. You have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to such withdrawal.
·        Analyze the Performance of our Marketing and Advertising Campaigns. We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for the services and to understand more about the demographics of our users. We may also use the data collected through tracking technologies to:  (a) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website; (b) diagnose or fix technology problems; and (c) otherwise to plan for and enhance our services. The processing of your personal information for this purpose is based on our legitimate interest, otherwise we ask for your consent. You have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to such withdrawal.

 

 

Personal Information Collected from Third Parties

We also obtain personal information from third parties, which we may combine with personal information we collect either automatically or directly from an individual. The following are the categories of sources from which we may receive personal information:

  • Subsidiaries and Affiliates: We may receive personal information from other companies and brands owned or controlled by NotaryCam and other companies owned by or under common ownership with NotaryCam. NotaryCam is an affiliate of the Stewart family of companies (NYSE: STC).
  • Your Employer / Company: If you interact with our Services through your employer or company, we may receive your information from your employer or company.
  • Clients: We may receive your information from our business clients who engage us to provide notary services.
  • Service Providers. Our service providers (or processors) whom we engage to assist us in providing the Services or that perform services on our behalf.
  • Advertising Partners. We may use advertising partners, including tracking technologies provided by our advertising partners, to be able to promote our products or services, obtain your feedback, or provide more relevant content to you.
  • Social Media. When you engage with us on social media, we may receive some information about you that the social media network may share. The information they share is dependent on your privacy settings in your social media account.
  • Payment Processors Please note that we use third party payment processors, including Chargebee, to process credit card payments made to us.

Where we obtain personal information about you from one of our third-party sources, we will use it for one or more of the following business purposes (depending on your relationship with us):

Performing Services:
·        Maintaining or Servicing Accounts (Business or Commercial Clients). If you’re a registered user on behalf of one of our Clients, your employer or company may share information related to you in order for us to create, maintain or service your account. Personal information may include first and last name, company name, business email address, user ID and password, and any other information you provide to us when you register for an account. Processing is necessary in order to enter into a contract with you or for the performance of the contract with you. Without providing your personal information, you cannot create an account with us.
·        Third-Party Account Credentials (Business or Commercial Clients). If you’re a registered user on behalf of one of our Clients, you may be asked to log in using single sign on (SSO).  SSO allows for our Client to manage access to the NotaryCam Services. In order to facilitate SSO, our Client may share its third-party account credentials with us or otherwise sign in to the Services through a third-party site or service. Some content and/or information may be transmitted to us in order for us to administer your account with us.  This may include your name, email address, company, and other information necessary to create and maintain your NotaryCam account. Where we process your personal information for this purpose, we do so in order to fulfill a contract.
·        Process Payments. We use a third- party payment processor who is PCI/DSS certified in order to process payments. As such, we do not retain any personally identifiable financial information in connection with credit card payments, such as credit card numbers. Rather, all such information is provided directly by you to our third-party processor. Our payment processor may share information related to the transaction for our accounting purposes, including your name, card type, transaction amount, transaction time and date, and your billing zip code. Where we process your personal information for this purpose, we do so in order to fulfill a contract, for our legitimate interests, and to comply with law. 

 

Market and Promote NotaryCam Services:
·        Lead Generation. We may use Advertising Partners or Social Media providers to assist us in marketing or promoting our NotaryCam Services. We may receive certain information related to you in our lead generation, including marketing identifiers, social media handle, company information, company email address, and contact name. The processing of your personal information for this purpose is based on our legitimate interest.
·        Analyze the Effectiveness of our Marketing Campaigns. We may use Advertising Partners or Social Media providers to assist us in analyzing the effectiveness of our NotaryCam marketing activities. We may receive certain information related to you, including marketing identifiers, interests, and feedback information you may provide. The processing of your personal information for this purpose is based on our legitimate interest. Otherwise, we process this personal information based on your consent, and you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent prior to your withdrawal.

 

Other Purposes We May Use Personal Information

NotaryCam may also use any of the personal information it collects or receives for the following business purposes:

  • Prevent and Detect Fraud or Other Security Incidents.NotaryCam uses personal information to prevent, detect, investigate, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions, attempts to manipulate or violate our policies and terms, security incidents, and potential harm to the rights, property, or safety of NotaryCam and its clients, customers, employees, notaries or others.
  • Operate Our Business.NotaryCam uses personal information to perform core business functions, including: maintaining records for accounting; conducting internal audits, and; providing and maintaining the functionality of the Services.
  • Comply with Legal Obligations.NotaryCam may use personal information to the extent needed to comply with its legal or regulatory obligations, to establish or exercise its rights, and to defend against a legal claim.
  • Business Transactions.In the event we enter into a merger, are acquired, enter into bankruptcy, or sell a major part of our assets, your information may be among the assets transferred. To the extent we are able, we will notify (i) the new owner of the restrictions placed on your information, and (ii) you of the sale.
  • Improve or Develop our Products or Services.We may use personal information that we collect to undertake internal research; verify or maintain the quality of our products or services, and improve, upgrade or enhance our products or services.

We also may use your personal information with your consent for purposes which are not specifically described in this Policy. Where we process personal information for these purposes, we do so

COLLECTION AND USE OF SENSITIVE PERSONAL INFORMATION

Collection And Use Of Biometric InformationWith your consent, we may use data collection and verification services provided by third-party providers, including Jumio and Persona, to verify identity and biometric information in order to comply with our legal obligations and protect against fraud and abuse. Jumio and Persona may use a combination of human review, and machine-learning tools and optical scans to verify your identity document and may use facial recognition technology to produce a unique biometric identifier based on facial geometry that can be used to compare your selfie to the image on the identity document you provide to determine the likelihood that the images are a “match.” We do not receive the biometric identifier generated from the images; that identifier is generated and held by Jumio or Persona (as applicable) for verification purposes until we inform them that the biometric identifier is no longer needed (generally 30 days). For identity verification and security purposes, we will have access to the selfie image and will receive the information extracted from the scan of the government ID document as well as the results of the verification process. We may use this process and associated information to verify your identity and your identity documents, comply with legal obligations and protect against fraud and abuse. We do not use, disclose, or retain your biometric information for any other commercial purpose. Our third-party providers, including Jumio and Persona, process this information on our behalf strictly in accordance with our contractual agreements.

For more information on our service providers’ data processing practices, please review their Privacy Policies:

 

DISCLOSURE OF PERSONAL INFORMATION

In order to fulfill the legitimate business purposes for which we collected your personal information, we may disclose your personal information with:

  • Subsidiaries and Affiliates: We may disclose personal information to other companies and brands owned or controlled by NotaryCam and other companies owned by or under common ownership with NotaryCam.
  • Your Employer / Company: If you interact with our Services through your employer or company, we may disclose information related to the use of our services with your employer or company.
  • Clients: If you are referred to us via one of our Clients, we may disclose information to fulfill the transaction.
  • Service Providers. Our service providers (or processors) whom we engage to assist us in providing the Services or that perform services on our behalf.
  • Advertising Partners. We may use advertising partners, including tracking technologies provided by our advertising partners, to be able to promote our products or services, obtain your feedback, or assist us in marketing or promoting our products and services.
  • Payment Processors Please note that we use PCI/DSS payment processors to assist us in processing payments. We may need to disclose certain information to our payment processors for them to process credit card payments made to us. Payment processors are independent controllers of the information they receive. A current list of payment processors, and their privacy policies, is below:
  • Third parties, such as legal advisors and law enforcement, as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or other agreements or to protect the security or integrity of the NotaryCam services, including to prevent harm or financial loss, or in connection with preventing fraud or illegal activity; (c) to exercise or protect the rights and property of NotaryCam, our Clients, visitors, or others; (d) to protect the health and safety of us or others; or (e) as otherwise required by applicable law.
  • With other parties with your consent or direction.

We also may disclose personal information to other parties in connection with a corporate business transaction or potential transaction in the event that NotaryCam merges with another organization, files for bankruptcy, or sells some or all its assets or capital stock. Where we do so, we will enter into appropriate non-disclosure agreements and contractual terms which require those parties to maintain the confidentiality of the personal information we disclose.

DE-IDENTIFIED (ANONYMIZED) AND AGGREGATE DATA

NotaryCam may de-identify (as also referred to as “anonymize”) and aggregate data for its business purposes, including but not limited to, to improve the products and features of its Services, to maintain the security and integrity of its systems, for analytics, and other legitimate business purposes.  “De-identified Data” means information that cannot reasonably be used to infer information about or otherwise be linked to a particular data subject. De-identified Data includes anonymized data and is no longer “personal information” under applicable data protection laws. Where we process De-identified Data, we commit to maintain and use the information in de-identified form and not attempt to reidentify the information, except where permitted by law. NotaryCam may disclose De-identified Data to third parties who commit themselves to maintaining the De-identified Data in anonymized form and not attempt to re-identify the data for any business purpose.

COOKIE POLICY

About Cookies

“Cookies” are small files which enable us to store individual information related to your computer or other device used to access our website. Cookies help us, e.g., to determine the frequency of use and the number of people visiting our website and to create our services as comfortable and efficient as possible for you.

Classes of Cookies. There are two types of cookies: session cookies, and persistent cookies.

  • Session cookies make it easier for you to navigate the websites and expire and disappear from your device when you close your browser.
  • Persistent cookies remain longer and help in understanding how you use the websites, and enhance your user experience, and they stay on your device even after you close your device’s browser or end your session. Persistent cookies may remain on your hard drive for an extended period of time.

Sources of Cookies. Cookies also come from different sources – NotaryCam (these would be “first-party cookies” because NotaryCam places the cookies itself), and other third parties (these are “third-party cookies” because they are not placed by NotaryCam).

  • First-party cookies are set by the website you are visiting, and they can only be read by that site.
  • Third-party cookies are not set by the owner of the website you are visiting, but by a different organization. For example, advertisers and other third parties may use their own cookies when you click on an advertisement or link on our website, or we might engage a third-party analytics company that will set their own cookie to perform this service.

Third-Party Cookies and Website Analytics. We use third-party services including Google Analytics to analyze website activity. When you visit the websites, Google Analytics automatically collects information from you through the use of Google’s analytics IDs, and Google provides some of this information to us. An analytics ID is a specific string of numbers and letters (often called a “character string”) that is assigned to your computer or device but does not name you. The analytics ID allows Google to track usage data of the websites, such as date and time of visit, duration of visit, website traffic patterns, “clickstreams,” other similar ‎information about your use of the websites, ‎the type of web browser used, the operating ‎system/platform you are using, your IP address, the ‎websites that referred or linked you to our ‎website, and your CPU speed.‎ Google Analytics does not share the analytics ID assigned to your computer or device that you use to access and use the websites. Google Analytics provides information about the use of our websites to us in aggregate form (i.e., data about many website users combined and not just about you). Some of this data might include the regional location of website users, but again, this data will be in aggregate (and not individual) form. We rely on this aggregate data to inform us how users are using the ‎websites and to help us improve the websites.

Social Media Widget Cookies. Some pages of our websites include social media features, such as the Facebook “Like” button, and widgets, such as the “Share This” button or interactive mini-programs that run on our websites. These ‎features may collect your IP address, which page you are visiting on the websites, ‎and may set a cookie to enable the feature to function properly. Social media features and ‎widgets are either hosted by a third party or hosted directly on the websites.

Types of Cookies. The different types of cookies can be categorized as follows:

  • Necessary cookies are cookies that are required for the operation of our website, such as to ensure security. Other necessary cookies allow us to provide features or services that you expressly request. These cookies do not require your consent and cannot be switched off (although in some cases you can change your requests). You can set your browser to block or alert you about these cookies, but some parts of our website may not work if you block these types of cookies.
  • Functional cookies are used to provide certain functionalities to you by recording your choices and settings regarding our Services, maintaining your preferences over time and recognizing you when you return to our website so that we can offer you a better experience on this website. We will only store and access functional cookies on your device if you consent to such storage and access. If you do not consent to these types of cookies, we will not be able to provide certain functionalities to you.
  • Analytics cookies allow us to analyze website usage and understand how visitors use it. These cookies recognize and collect information about the number of visitors, the pages they view, how long they view pages and how they move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that visitors are easily finding what they are looking for. We will only store and access analytics cookies on your device if you consent to such storage and access. If you do not consent to these types of cookies, we will not be able to improve our website based on information from your visit.
  • Targeting and advertising cookies track browsing habits and are used to deliver targeted (interest-based) advertising. They are also used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the websites operator’s permission. They remember that you have visited a website and this information is shared with other organizations, such as advertisers.

The Cookies We Use

We use the following “cookies” on our websites in connection with some of the functionalities described above.

Cookie Type Name Purpose Lifespan
Necessary Cookies OptanonAlertBoxClosed This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a normal lifespan of one year and contains no personal information.unique consent identifier. It helps in consent management. 1 month
OptanonConsent This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. 1 month
__cf_bm The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. This is a CloudFoundry cookie A few seconds
Analytics Cookies _ga_xxxxxxxxxx NAUsed by Google Analytics to identify and track an individual session with your device A few seconds
_ga This cookie name is associated with Google Universal Analytics – which is a significant update to Google&#39;s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customizable by website owners. For more information about Google&#39;s processing of your personal data, please consult Google&#39;s <a href=”https://business.safety.google/privacy/” rel=”nofollow”>Privacy &amp; Terms</a> site.This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. 1 year
_gid This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. For more information about Google&#39;s processing of your personal data, please consult Google&#39;s <a href=”https://business.safety.google/privacy/” rel=”nofollow”>Privacy &amp; Terms</a> site._gid A few seconds
Marketing Cookies VISITOR_PRIVACY_METADATA YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. 5 months
VISITOR_INFO1_LIVE This cookie is used as a unique identifier to track viewing of videos 5 months
YSC YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Session
__Secure-xxxxxxx YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. 5 months
Other Cookies __cf_bm This is a CloudFoundry cookie A few seconds
 

 

_session_id

N/A Session

 

Managing Cookies and Withdrawing Consent. We will obtain your opt-in consent to the use of the cookies and other tracking technologies on this website when you first access the website and if we introduce any new cookies to the website, unless they are necessary cookies, in which case your consent is not required. When you visit this website, a pop up will appear to inform you about our use of such cookies. You can then consent by clicking on “Accept”, or you may refuse cookies (except necessarily cookies) by clicking on “Deny”. You may alternatively click on the link to the cookie manager to visit our Consent Management Platform and decide the categories of cookies that you wish to accept, and the cookies you wish to reject.

You may withdraw your consent at any time with effect in the future.

If you deny cookies, we will not set those cookies on your device, except necessary cookies and a cookie to remember that you don’t want any cookies set when you visit this website.

If you have accepted cookies but want to deny them (withdraw your consent) for the future, you can delete the cookies in your website browser and the cookies window including the link to the cookie manager appears again.

Cookies and Browser Settings. You can disable cookies by changing your website browser settings to reject cookies. How to do this will depend on the browser you use. Rejecting cookies will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new cookie in a variety of ways. You can also delete all cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit this website. All modern browsers allow you to change your cookie settings, typically by going to the ‘options’ or ‘preferences’ menu of your browser. Use the ‘Help’ option in your browser for more details.

Cookie settings in Microsoft Edge

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari web and iOS.

Blocking all cookies (including necessary cookies) will have a negative impact upon the usability of many websites, including ours. If you block necessary cookies, you may not be able to use all the features on this website. You can also delete cookies already stored on your computer. However, deleting cookies might have a negative impact on the usability of many websites, including ours.

To find out more about www.aboutcookies.org or www.allaboutcookies.org.

Universal Opt-Out Mechanism. You may enable a tool that will automatically communicate your opt-out preferences for certain cookies, tracking, and the sale or sharing of site browsing information on Our Websites, such as the Global Privacy Control (“GPC”). To set up GPC, you need to configure it on your browser or use browser extensions that support GPC.  We will process a GPC signal as a request to opt out.

COMMUNICTIONS PREFERENCES

You may control your information in the following ways:

  • Email Communications Preferences.From time to time, we may also send you emails regarding updates to our Service, products or services, notices about our organization, or information about products/services that we think may be of interest to you. If you wish to unsubscribe from such emails, simply click the “unsubscribe link” provided at the bottom of the email communication. Note that you cannot unsubscribe from certain services-related email communications (e.g., account verification, confirmations of transactions, technical or legal notices).
  • SMS Text Messaging. You may opt-out of receiving SMS text messages at any time. Please note that unsubscribing from text messages may affect your ability to receive SMS texts from NotaryCam directly relating to your use of the Services, such as for account login (e.g., we may send you a security verification code), or appointment reminders. To unsubscribe from SMS texts, you can reply STOP to any one of our text messages. For more information, see our Terms of Service.

DATA RETENTION

We will usually store the personal information we collect about you for as long as necessary to fulfil the purposes for which it was collected, and in accordance with our legitimate business interests and applicable law. However, if necessary, we may retain personal information for longer periods of time, until set retention periods and deadlines expire, for instance where we are required to do so in accordance with legal, tax and accounting requirements set by a legislature, regulator, or other government authority.

To determine the appropriate duration of the retention of personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information and if we can attain our objectives by other means, as well as our legal, regulatory, tax, accounting, and other applicable obligations.

When an individual discontinues the use of our services, we will retain their personal information for as long as necessary to comply with our legal obligations, to resolve disputes and defend claims, as well as, for any additional purpose based on the choices they have made, such as to receive marketing communications. In particular, we will retain personal information supplied when joining our services, including complaints, claims and any other personal information supplied during the duration of an individual’s contract with us for the services until the statutory limitation periods have expired, when this is necessary for the establishment, exercise, or defense of legal claims.

In all cases, in addition to the purposes and legal bases, we consider the amount, nature and sensitivity of the personal information, as well as the potential risk of harm from unauthorized use or disclosure of your personal information.

Once retention of personal information is no longer necessary for the purposes outlined above, we will either delete or deidentify the personal information or, if this is not possible (for example, because personal information has been stored in backup archives), then we will securely store the personal information and isolate it from further processing until deletion or deidentification is possible.

YOUR PRIVACY RIGHTS

The rights described in this section apply to all users.  Note: Some data protection laws may use other terms to describe these rights differently. If you have any questions about these rights please contact us at privacy@NotaryCam.com.

Right to Access and to Know — You have the right to access the personal information collected about you. You also may request to know the categories of personal information collected about you, the information or categories of information shared with third parties, or the specific third parties or categories of third parties to which the information was shared; or some combination of similar information. However, there are certain exemptions, meaning that data subjects may not always receive all of the information we process.

Right of Complaint — If you believe that the processing of your personal information violates applicable laws and regulations, please contact us at privacy@NotaryCam.com. We will always try to find a solution together. Should this not be possible, you have the right to complain to a Data Protection Authority about our processing of your personal information. If you are in the EEA, please contact your local Data Protection Authority in the EEA.  For contact details of your local Data Protection Authority, please see here.

Right to Correct — Without prejudice to your right to review or change the information in your account to make sure it is accurate and up-to-date, you also have the right to request rectification of any other of your personal information which has been provided to us if you consider it to be inaccurate or incomplete.

Right to Data Portability — Under certain circumstances, you may request us to transfer your personal information, provided by you, to another controller. Also, you have the right to receive your personal information, which has been provided by you, in a structured, commonly used and machine-readable format and to transmit those data to another controller.

Right to Delete / Erasure — You generally have a right to request your personal information or part of it to be erased (e.g., when your personal information are no longer necessary for the stated purposes in this Policy, the personal information have been unlawfully processed); however, we may not always erase your personal information because sometimes the processing is still necessary. For example, for complying with statutory obligations or for lodging, exercising or substantiating legal claims. Therefore, we will weigh your interest in having your personal information erased against the necessity of maintaining the personal information for our legitimate interests. Please be aware that if you request us to delete your personal information, you may also not be able to continue to use the Platform.

Right to Restriction — Under certain circumstances, you may have the right to restrict a business’s ability to process personal information about you; for example, if the accuracy of your personal information is contested, the processing is unlawful, or personal information is no longer needed for purposes of the processing. However, we can still use restricted data in certain circumstances (e.g., when your personal information is needed for legal claims or to protect another data subject’s rights).

Right to Notification of Correction, Deletion or Restriction — Unless it is impossible or involves a disproportionate effort, we will inform the recipients of your personal information about correction, deletion or restriction of processing.

Right Against Automated Decision Making/ Profiling — You may have the right to not be subject to a decision based solely on an automated process without human input. 

Right of Objection — Under certain circumstances, you may object to the processing of your personal information by us or third parties engaged by us. We will consider several factors when assessing an objection to our processing in furtherance of our legitimate interests, including: our users’ reasonable expectations; the benefits and risks to you, us, other users, or third parties; and other available means to achieve the same purpose that may be less invasive and do not require disproportional effort. Your objection will be upheld, and we will cease processing your information, unless the processing is based on compelling legitimate grounds or is needed for legal reasons. For example, you may object to the use of your personal information for direct marketing purposes.

Right to Withdraw Consent — If we have requested your explicit consent for data processing, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of the processing prior to the withdrawal.

Right to Opt In for Sensitive Data Processing — Under certain circumstances, you may have the right to opt in (or consent) before we can process your sensitive data.

Right to Opt Out of Sale, Share, Profiling, and Targeted Advertising — Where applicable, in the U.S., you may opt out of the Sale or Sharing of personal information to third parties, as those terms are defined by U.S. federal, state and local laws.  You may exercise this right by clicking on the “Your Privacy Choices” link located at the bottom of our homepage or by submitting a request as described in the How to Submit a Request to Exercise Your Rights section below.

In addition, we will not discriminate against you if you exercise your privacy rights under any applicable privacy and data protection laws, including by:

  • Denying you goods or services.
  • Charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Providing you a different level or quality of goods or services.
  • Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

How to Exercise Your Privacy Rights

How to Submit a Request to Exercise Your Rights. To submit a request to exercise one of the privacy rights identified above, please submit a request by emailing us at privacy@NotaryCam.com. To opt-out of the sale or sharing of your personal information, please use the privacy preferences center by clicking on the cookie icon in the bottom left-hand corner of our webpage.

What We May Need from You.  We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to someone who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Verifying Your Identity.  To protect your privacy and security, we may need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account, if you have one. We will only use personal information provided in connection with a Consumer Rights Request to review and comply with the request.

In certain circumstances, we may decline a request to exercise the rights described above, particularly where we are unable to verify your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.

Submitting Authorized Agent Requests

In certain circumstances, you are permitted to use an authorized agent to submit requests on your behalf through the designated methods set forth in this Policy. If you designate an authorized agent to make a request on your behalf, we may require you to verify your identity and provide the authorized agent’s identity and contact information to us.

For requests to know, delete, or correct personal information, we require sufficient evidence to show that you have:

  1. provided the authorized agent signed permission to act on your behalf (such as a valid power of attorney under the laws of the jurisdiction where you reside); and
  2. verified your own identity directly with us pursuant to the instructions set forth in this Policy; or directly confirmed with us that you provided the authorized agent permission to submit the request on your behalf.

For requests to opt-out of personal information “sales” or “sharing”, we require a signed permission demonstrating your authorized agent has been authorized by you to act on your behalf.

Responses to Requests.  We will respond to your request as soon as possible, and no later than one month from receipt of your request. In doing so, we will also assess whether, and if so to what extent, we can or must comply with your request under the applicable laws. If a longer period of time is needed, we will inform you within one month of receipt of the request. The submission and processing of your request is free of charge, unless your request is manifestly unfounded or excessive, in particular because of a repetitive character.

 

Appealing Privacy Rights Decisions

Depending on your state of residency, or the country where you reside, you may be able to appeal a decision we have made in connection with your privacy rights request. All appeal requests should be submitted at privacy@NotaryCam.com.

CHILDREN’S PERSONAL INFORMATION

Our Services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 18. If an individual is under the age of 18, they should not use our Services or otherwise provide us with any personal information either directly or by other means. If a child under the age of 16 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information we have collected has been provided by a child under the age of 18, we will promptly delete that personal information.

CHANGES TO THIS POLICY

We reserve the right to change this Privacy Policy from time to time at our sole discretion. We will notify you about material changes in the way we treat personal information by sending a notice to the primary email address specified in your NotaryCam account and/or by placing a prominent notice on our website. It is your responsibility to review this Privacy Policy periodically. When we do change the Privacy Policy, we will also revise the “last modified” date.

For prior versions of our Privacy Policy, see below:

www.notarycam.com/privacy-policy-august-27-2021/

 

CONTACT US

If you have any questions regarding this Privacy Notice, or any of our services, you may contact us using one of the methods below:

Email to privacy@NotaryCam.com

Mail:    NotaryCam, Inc. Attn: Privacy Officer

1360 Post Oak Blvd., Suite 100

MC 143

Houston, TX 77056

 

ADDITIONAL DISCLOSURES

International Data Transfers

When you use our Services, your personal information will be collected NotaryCam and stored in the United States of America where we operate and are headquartered. Additionally, we may use third-party vendors which transfer, store, or process personal information in a country other than the one in which it was collected. We will only engage processors who adequately implement appropriate technical and organizational measures and who guarantee the protection of your rights. In order to ensure this, we enter into data processing agreements with our processors. This is compulsory under the data protection laws. The data processing agreement regulates, among other things, data security, confidentiality and your rights.

If your personal information are transferred to ‘third countries’ – i.e., countries outside the European Economic Area (“EEA”) – we will only do so if the third country offers an adequate level of protection. In some countries outside the EEA – which as at the date of the last update of this Policy include Andorra, Argentina, Canada (commercial organizations), Faroe Islands, Guernsey, Israel, Isle of Man, Japan, Jersey, New Zealand, Republic of Korea, Switzerland , the United Kingdom under the GDPR and Directive (EU) 2016/680, the United States (commercial organizations participating in the EU-US Data Privacy Framework) and Uruguay (for more information and up to date list of the countries please, check here) – your personal information are sufficiently protected in accordance with European data protection laws and regulations. Where this is not the case, we provide appropriate safeguards to ensure adequate data protection, such is the most recent standard contractual clauses as approved by the European Commission and by additional safeguards, a copy of which can be obtained by sending an e-mail to privacy@NotaryCam.com.  If no appropriate safeguards are in place, we will only transfer your personal information if a legal exception applies. An example of a legal exception is explicit consent.

California Personal Information Chart

This section summarizes how NotaryCam processes personal information in accordance with California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, “CCPA”). The terms used in this section shall have the same meanings as given to them under the CCPA.

In the last 12 months, we have collected or received, disclosed, shared or sold the following categories of personal information:

Legal Category Source(s) Purpose for Collection Categories of Third Parties to Whom we Disclosed for a Business Purpose Categories of Third Parties to Whom we Shared or Sold
A.     Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

·   Directly from You

·   Automatically from your Browser or Device

·   From Third Parties

·   Performing Services

·   Market and Promote NotaryCam Products

·   Debugging

·   Improve or Develop Products or Services

·   Prevent and Detect Fraud or Other Security Incidents

·   Operate Our Business

·   Comply with Legal Obligations

·   Business Transactions

·   Subsidiaries and Affiliates

·   Your Employer / Company

·   Clients

·   Service Providers

·   Advertising Partners

·   Third Parties

·   Advertising Partners
B.     Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment history, marital status, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

·   Directly from You

·   From Third Parties

·   Performing Services

·   Improve or Develop Products or Services

·   Prevent and Detect Fraud or Other Security Incidents

·   Operate Our Business

·   Comply with Legal Obligations

·   Business Transactions

·   Service Providers

·   Affiliates

·   Business Partners

·   Third Parties

·    Not Sold
C.     Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

·   Directly From You

·   From Third Parties

·   Perform Services

·   Prevent and Detect Fraud or Other Security Incidents

·   Operate Our Business

·   Comply with Legal Obligations

·   Service Providers

·   Subsidiaries and Affiliates

·   Clients

·   Third Parties

·    Not Sold
D.    Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Not Collected
E.     Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, DNA data, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

·   From Third Parties ·   Perform the Services

·   Prevent and Detect Fraud or Other Security Incidents

·   Operate Our Business

·   Comply with Legal Obligations

·   Service Providers ·    Not Sold
F.     Internet or other similar network activity.

Browsing history, search history, information on an employee’s interaction with a website, application, or advertisement.

·   Automatically from Your Browser or Device

·   From Third Parties

·   Market and Promote NotaryCam Products

·   Prevent and Detect Fraud or Other Security Incidents

·   Operate Our Business

·   Service Providers

·   Subsidiaries and Affiliates

·    Not Sold
G.    Geolocation data.

Data that can identify a consumer’s physical location or movements.

·   Automatically from Your Browser or Device

·   From Third Parties

·   Performing Services

·   Prevent and Detect Fraud or Other Security Incidents

·   Operate Our Business

·   Comply with Legal Obligations

·   Business Transactions

·   Service Providers

·   Subsidiaries and Affiliates

·    Not Sold
H.    Sensory data.

Audio, electronic, visual, olfactory, or similar information.

·   Directly from You

·   From Third Parties

·   Performing Services

·   Prevent and Detect Fraud or Other Security Incidents

·   Operate Its Business

·   Comply with Legal Obligations

·   Business Transactions

·   Service Providers

·   Affiliates and Subsidiaries

·    Not Sold
I.       Professional or employment-related information.

Current or past job history or performance evaluations.

·   Directly From You ·   Performing Services

·   Prevent and Detect Fraud or Other Security Incidents

·   Operate Its Business

·   Comply with Legal Obligations

·   Business Transactions

·   Service Providers

·   Subsidiaries and Affiliates

·   Your Employer / Company

·   Clients

·   Third Parties

·    Not Sold
J.       Education information as defined by the Family Education Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99).

Information that is not publicly available maintained by an education agency or institution related directly to a student.

Not Collected
K.     Inferences drawn from other personal information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Not Collected
L.     Sensitive Personal Information.

Personal information that reveals a consumer’s: Social Security number, driver’s license number, state identification card number, or passport number; a consumer’s account log-in, financial account, debit card, or credit card number in combination with any security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin, religious or philosophical beliefs, or union membership; the contents of a consumer’s mail, email, and text messages (not business related); genetic data; biometric data used to uniquely identify a consumer; health data; or data related to sex life or sexual orientation.

·   Directly from You

·   From Third Parties

·   Performing Services

·   Prevent and Detect Fraud or Other Security Incidents

·   Operate Its Business

·   Comply with Legal Obligations

·   Service Providers

·   Affiliates and Subsidiaries

·   Clients

·   Third Parties

·    Not Sold

 

NotaryCam does not knowingly collect, receive, disclose, sell or share information from children under the age of sixteen 16 years of age.